FAQ'S

Currently, there has been little impact to this online store other than international shipments through DHL Express. DHL Express is experiencing delays delivering packages, particularly to countries that have been hard hit by Coronavirus (COVID-19). We will continue to update you should we anticipate any other impacts.

Orders placed before 11am Mountain should ship same day, dependent on the volume of orders during peak season. We would recommend that for Next Day Air shipping requests that the order is placed as early as possible in the morning to guarantee delivery. Any orders placed after 11am Mountain will ship out next business day.

The automation we have in place means your order drops immediately to our distribution center so we are unable to cancel orders once placed. Apologies for any inconvenience this may cause.

Yes we can, through UPS Surepost.

No these are non-returnable items – they are personal protective equipment and as such we cannot accept any returns under any circumstances.

Please contact us as support@airbandmask.com with a picture of your damaged item and we will issue a replacement. We will not require you to send the product back.

The outerlayer is made from polyester and spandex. Then there is the nanofiber antimicrobrial fabric filter built in.

They have been tested (see certificate) in laboratories in Europe and have been proven to protect you up to 99.9% in laboratory conditions. Protecting you from such particulates as: smog (PM2.5, PM1.0) dust, pollen, mites, spores, and liquids.

Yes, they can be washed up to 50 times and retain their effectiveness. Laboratory tested and proven.

This first batch is being made in Mexico ready to ship to our warehouse facility in California

Smog (PM2.5, PM1.0) bacteria, microbes, dust, pollen, other allergens and emissions.